Frequently asked questions

General Enquiry

What is the Mosque Counter operating hours?


Our Mosque Counter is open on Monday to Friday at 9am to 6pm Saturday at 9am to 1pm Closed on PH




How can I contact Masjid Al-Istighfar?


We can be contacted via the following ways: Email to alistighfar@alistighfar.mosque.org.sg Whatsapp to 8922 0302 Call us at 6426 7130 (during office hours) Alternatively, you may visit us at 2 Pasir Ris Walk, Singapore 518239




How do I make my way to Masjid Al-Istighfar?


We're located at 2 Pasir Ris Walk, Singapore 518239 Nearby Bus Stops (78139 - Opposite Pasir Ris Primary) and (78149 - Opposite Greenview Secondary) Bus available: 5, 6, 89 Nearest Carpark available at Blk 245A Pasir Ris St 21 (Opposite Masjid Al-Istighfar)




What are the mode of payment available at the Mosque Counter?


At the Mosque Counter, we accept the following mode of Payment 1 - Cash 2 - Cheque to LPM Al-Istighfar 3 - NETS




Does the Mosque provide Tahnik (Cukur Rambut) services?


Tahnik is available on Fridays after Friday prayers Payment: $50 per child FEW POINTS TO NOTE: No tahnik services on Public Holiday. The service will only include the first shaving of the baby's hair Appointment basis For more information, kindly approach Al-Istighfar Mosque Counter (Level 1) or call us at 6426 7130 Registration and payment must be made at least 3 (three) days before the event.




Are there any Legal Services available?


Yes, we do have legal services available for our congregation. Free Consultation with En Hamid Sultan Legal advice & counselling in cases relating to Syari'ah Law Family Law Civil & Criminal Law Wills Accident & Claim Probate (Faraidh)
Consultation will be on every last Thursday of the month Appointment can be made only via our Mosque Counter




I would like to Request for Sponsorship of Event


For request of sponsorship of event, do submit here.




I would like to advertise my programme at the mosque. How do I go about it?


For dakwah related programmes, please submit your request here For non-dakwah related programmes, please submit your request here




I would like to submit a feedback / suggestion. How can I go about?


You may channel your feedback / suggestion to alistighfar@alistighfar.mosque.org.sg , Whatsapp to 8299 0302 or our suggestion box at our Mosque Counter.





Zakat

Can I pay my Zakat at Masjid Al-Istighfar?


Masjid Al-Istighfar is one of many mosques that is an Authorised Collection Centre for Zakat.




What are the mode of payment available for Zakat?


We accept the following mode of Payment for Zakat 1 - Cash 2 - Cheque to LPM Al-Istighfar 3 - NETS





Nikah

What are the spaces available for rental for Nikah and what are the rates?


Main Prayer Hall at Level 1

  • No charges will be incurred. However please note that only Muslim Men will be allowed in the area during the nikah.
Multi Purpose Hall at Level 2
  • Rental at $300
  • Includes
    • Simple wedding Dais
    • Private Hall with air-con
    • Microphone
    • Max capacity 100 pax
    • 10 chairs
    • NO FOOD & DRINKS ALLOWED
Reception Hall at Level 1Foyer
  • Rental at $200 (For 150 guests only - Buffet Setup)
  • Meant for guests' refreshment after solemnization
  • For 150 guests only
  • Buffet Setup include
    • Buffet table
    • Bride & Groom dining table
    • Elderly guests dining table




Terms / Conditions


Start and end of solemnization must not intrude into prayer timing.

Please note that Nikah after Maghrib or Isyak will not be accepted as most of our Kuliah and Syarahan are held during the time.

For enquiries on date and space availability kindly call our Customer Service at 6426 7130.




How do I make booking for rental?


Booking can only be done via the Mosque Counter. Form will be made available online soon. For enquiries, please contact 6426 7130 during office hours.




Can I bring kumpulan kompang to the Mosque?


Strictly no kompang allowed





Volunteer

I would like to be a Volunteer. How do I apply to be one?


Fill up our form here and we will be in touch with you via email or Whatsapp




Are there any age restrictions to volunteer my time at Masjid Al-Istighfar?


Currently, there are no age restrictions to volunteer, however, for volunteers below the age of 16 will need parents consent.




I would like to bring along my friends to volunteer as a Group for Ramadan. Who do I contact?


For Volunteering as a Group, please fill up form here





Community Outreach

I would like to collaborate with the mosque for an event. Who can I contact?


For collaborations on events, please fill up the form here




Can I request to come to Masjid Al-Istighfar for a Mosque Tour?


For Mosque Tour as a local group, do fill up the form here





aLIVE Madrasah

What is the aLIVE Madrasah programme about?


The aLIVE programmes aim to nurture soleh/solehah (pious/righteous) children with taqwa (God-consciousness) and good akhlak (character), knowledgeable in Islam, become practising Muslims, and show care and concern towards others.




Who is the aLIVE Madrasah programme for?


For all young Muslims aged 5 to 20 years old.




Is the aLIVE programmes conducted in English?


Yes, all aLIVE programmes will be conducted in English.




What are the frequency of the classes and how long are each class?


The aLIVE classes happens once a week (10 weeks / term) for 3 hours each session.




What are the levels of classes available?


Kids aLIVE - For ages 5 to 8 years old Tweens aLIVE - For ages 9 to 12 years old Teens aLIVE - For ages 13 to 16 years old Youth aLIVE - For ages 17 to 20 years old




Kids aLIVE schedule of classes


Kids aLIVE 1 (5 years old) - Monday only at 3pm to 6pm Kids aLIVE 2 (6 years old) - Tuesday only at 3pm to 6pm Kids aLIVE 3 (7 years old) - Monday to Wednesday at 3pm to 6pm, Saturday 8am to 11am & 11am to 2pm Kids aLIVE 4 (8 years old) - Monday to Wednesday at 3pm to 6pm & Saturday 8am to 11am




Tweens aLIVE schedule of classes


Tweens aLIVE 1 (9 years old) - Monday to Wednesday at 3pm to 6pm & Saturday 11am to 2pm Tweens aLIVE 2 (10 years old) - Monday to Wednesday at 3pm to 6pm & Saturday 11am to 2pm Tweens aLIVE 3 (11 years old) - Tuesday to Wednesday at 3pm to 6pm, Saturday 8am to 11am & 11am to 2pm Tweens aLIVE 4 (12 years old) - Monday, Wednesday at 3pm to 6pm, Saturday 8am to 11am & 11am to 2pm




Teens aLIVE schedule of classes


Teens aLIVE 1 (13 years old) - Saturday 8am to 11am, 11am to 2.15pm & 2.45pm to 5.45pm Teens aLIVE 2 (14 years old) - Saturday 8am to 11am, 11am to 2.15pm & 2.45pm to 5.45pm Teens aLIVE 3 (15 years old) - Saturday 8am to 11am, 11am to 2.15pm & 2.45pm to 5.45pm Teens aLIVE 4 (16 years old) - Saturday 8am to 11am, 11am to 2.15pm & 2.45pm to 5.45pm




Youth aLIVE schedule of classes


Youth aLIVE 1 (17 to 20 years old) - Saturday 8am to 11am, 11am to 2.15pm & 2.45pm to 5.45pm




I would like to register my child for the aLIVE programme. How do I register my child and what do I need to bring along?


Registration form can be obtained and submitted to the Mosque Counter during office hours. Bring along your child’s Birth Certificate & both Parents’ Identification Card.




What do I need to pay for during the registration?


Registration Fee of $20 and Advance November fee of $40




What is the monthly fee?


Monthly fee is $40/student




When is the registration for new intakes open?


Registration will be announced on our Social Media & Website




What is the mode of payments available?


Our Mosque Counter accepts Cash & NETs payment





Kindergarten


Tahlil

How do I sponsor for Tahlil?


Tahlil sponsorship can only be done at the mosque counter. For enquiries, please contact our mosque counter at 6426 7130 during office hours.




Does the mosque hold tahlil sessions?


Yes, tahlil is held every Thursday night after Maghrib prayers in the main prayer hall.




How do I submit names for Tahlil?


Names can only be submitted via our mosque counter or call 6426 7130.




I would like to send food for tahlil. Where do I send the food to?


During office hours, please head to our Mosque Counter at Level 1. Do avoid sending food before Asar prayers.





Donation

Does the Mosque accept Wakaf?


No, Al-Istighfar Mosque does not accept Wakaf.




What are the different type of tabung fund available at Al-Istighfar Mosque?


In the prayer hall, there are tabung available for

  1. Mosque Fund
  2. Tahlil Fund
  3. Kebajikan (Welfare) Fund




How can I make a donation at Al-Istighfar Mosque?


Besides making donation directly to the tabung available in the prayer halls, there are a few more ways to make your donation.

  1. Through Mosque Counter via Cash, NETS or Cheque to LPM Al-Istighfar
  2. Through QR Code on the tabung in the mosque or online available here
  3. PAYNOW to our UEN S99MQ0014H and Whatsapp your proof of transaction to our Whatsapp 8299 0302
  4. Bank Transfer to our OCBC 6291 9334 3001 and Whatsapp your proof of transaction to our Whatsapp 8299 0302
  5. Credit/Debit Card Donation via our website is available here




Does the mosque accept used clothes donation?


At the moment, the mosque does not accept used clothes donation.




I would like to donate books for the library. Who can I contact?


We are not accepting book donations for the library at the moment as our library is full.




Donating Kitab for Classes


For donating kitab for ongoing classes, please inform the Asatizah (of the class you intent to donate) of your intention and they will assist you.




Ramadan Donation


Besides making donation directly to the labeled "Ramadan" tabung available in the mosque, there are a few more ways to make your donation.

  1. Through Mosque Counter via Cash, NETS or Cheque to LPM Al-Istighfar
  2. PAYNOW to our UEN S99MQ0014H, type RAMADAN DONATION in the Reference and Whatsapp your proof of transaction to our Whatsapp 8299 0302
  3. Bank Transfer to our OCBC 6291 9334 3001 and Whatsapp your proof of transaction to our Whatsapp 8299 0302
  4. Credit/Debit Card Donation via our website is available here (Choose Ramadan Fund)
Excess donation will be channeled to our Mosque Fund.





Booking for Prayers

Will there be Friday prayers?


Yes, Friday prayers will resume on Friday, 26 June 2020. However, you will need to book your slot at https://ourmosques.commonspaces.sg starting from Wednesday, 24 June 2020 at 9am. You are eligible to book for 1 Friday slot in a 3 week window.




How do I make a booking for Congregational or Friday prayers?


You may make your booking at https://ourmosques.commonspaces.sg starting from Wednesday, 24 June 2020 at 9am.




Can I walk-in for Congregational prayer or Friday Prayers?


All congregational and Friday prayers slots will need to be booked via https://ourmosques.commonspaces.sg . For prayers after congregational prayers, congregants may come in for private worship without booking subject to Safe Entry measures.




What is required when making a booking?


All bookings will be on a first-come, first-served basis. Users must provide name as indicated in the NRIC or FIN, genuine email address and mobile number. Users can choose the preferred mosque, date, type of jemaah prayer and the session. Only one booking is allowed per transaction. A confirmation email will be sent to the user upon confirmation of the booking. This email must be produced at the mosque to verify booking. User will be denied entry for congregational prayers for failure to produce the confirmation email. Bookings are non-transferrable.




What happens if I have booked but unable to attend the jemaah prayers due to health or other issues?


You can cancel your booking 1 hours before the start of the prayer session through the link given in your booking confirmation email. This will allow the space to be vacated for other people to book.




If I cancel a Friday prayer booking 1 hour before the commencement, can I still book for the subsequent Fridays (assuming there is available slot)?


Yes, if you have cancelled a booking for a Friday jemaah prayer, you may make another booking. From 24 Jun, bookings are only open for Friday prayers on 26 Jun, 3 Jul & 10 Jul. If you do not cancel your booking but failed to turn up for the Friday jemaah prayer, you will not be able to book for another slot in subsequent sessions between 26 Jun and 10 Jul. An individual is allowed to book only one Friday jemaah prayer session between 26 Jun and 10 Jul.




Can a Muslimah join the Friday jemaah prayers?


Due to limited spaces, a Muslimah will not be allowed to join the Friday jemaah prayers in Phase 2A even though she has secured a booking for it. She may cancel her booking to allow a Muslimin to take the place as it is not obligatory for a Muslimah to perform Friday jemaah prayers.




Can a Muslimah join the Daily jemaah prayers?


A booking is required for the Daily jemaah prayers. If a Muslimah has secured a booking for it, she may join the Daily jemaah prayers subject to the availability of space dedicated for Muslimah at the mosque. Most mosques will have dedicated space for Muslimah.




How will I know how many slots are available for bookings at any point in time?


The number of available slots for a prayer session at a mosque is shown in the online booking system when a person is making a booking for that session at the mosque. Bookings are on a first-come, first-served basis.




How do I check my booking?


Please visit the following site and fill up the form https://ourmosques.commonspaces.sg/check-booking-confirmation





Korban 2020

How to apply for Korban/Qurban online?


Korban registration is now open at www.alistighfar.com/korban




Korban/Qurban Registration Details


Australian Sheep - $300 per sheep Meat will be flown into Singapore Home delivery is available at $15 for 1 sheep, $30 for 2 sheep and $45 for 3 sheep and above Self-collection will be available on 10 August 2020 inshaAllah (more details will be available) You have the choice of receiving all your korban meat, ⅓ of your korban meat, ⅔ of your korban meat or infaq all to the mosque. Indonesian Goat - $180 per goat Meat will be distributed among the villages in Indonesia Applicant’s Details - The person applying/filling up the registration form. You will also be the person we will be in contact with. Participant’s Details - The person who is doing the korban/qurban. Choice of Ibadah between Qurban, Aqiqah & Nazar





Monday to Friday : 9am to 6pm

Saturday : 9am to 1pm

Counter will be closed during prayer times

Address

2 Pasir Ris Walk, Singapore 518239

Contact

6426 7130

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©2019 by Al-Istighfar Mosque